c444 Privacy Policy

1 About This Policy

This Privacy Policy sets out how c444 collects, processes, stores and protects the personal information of players registered on our platform. It applies to all data collected through the c444 website at c444.pw, through our support channels and through any other means by which you interact with c444 as a platform operator.

This policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy. Together these documents form the complete framework governing your relationship with c444 as a registered player based in Pakistan.

We take our privacy responsibilities seriously. Every player who registers on c444 trusts us with personal and financial information, and we handle that trust with care. Our data practices are designed to be proportionate – collecting only what is genuinely needed, using it only for the purposes stated and protecting it with appropriate technical and organisational measures.

If you have questions about anything in this policy, please contact our support team before registering. Their details are in Section 13 of this page.

2 Data We Collect

c444 collects personal information in the following categories depending on how you interact with the platform:

Registration Information

When you create a c444 account, we collect your full name, date of birth, email address, mobile number and chosen username and password. This information is required to open and manage your account.

Identity Verification Data

To verify your identity – which is required before withdrawal processing and may be requested at other points – we may collect a copy of your CNIC (Computerised National Identity Card), proof of address or proof of the payment method used. This data is used solely for verification purposes.

Transaction and Payment Data

We record all deposit and withdrawal transactions on your account including amounts in PKR, payment methods used (such as JazzCash, Easypaisa, Raast, bank transfer or card details) and transaction timestamps. Full card numbers are never stored by c444 directly – card processing is handled by our payment partners.

Gameplay and Activity Data

We record your gaming activity on c444 including games played, bets placed, sessions completed, wagering history and bonus usage. This data is used to manage your account, calculate bonuses and monitor for responsible gaming indicators.

Technical and Device Data

We automatically collect certain technical information when you access c444, including your IP address, device type, browser type and version, operating system and session timestamps. This data is used for security monitoring, fraud prevention and platform performance analysis.

Communication Data

If you contact c444 support through live chat or email, we retain a record of those communications to assist with ongoing support queries and to improve our service quality.

3 How We Use Your Data

c444 uses the personal data collected from Pakistan players for the following specific purposes:

• Account Management: To open, maintain and administer your c444 account including processing deposits and withdrawals in PKR, applying bonuses and managing your VIP status.
• Identity Verification: To confirm that you are who you say you are, that you meet the 18+ age requirement and that your payment methods belong to you.
• Fraud and Security: To monitor account activity for unusual patterns, prevent unauthorised access, detect multi-accounting and protect both players and the platform from fraudulent behaviour.
• Responsible Gaming: To identify early indicators of problem gambling behaviour, apply responsible gaming tools such as deposit limits or self-exclusion, and fulfil our duty of care to registered players.
• Customer Support: To respond to your queries, resolve disputes and provide ongoing assistance through our support channels.
• Platform Improvement: To analyse anonymised usage patterns, identify technical issues and improve the overall quality and performance of the c444 platform for all users.
• Legal Compliance: To meet any applicable obligations relating to record-keeping, anti-money laundering checks or other legal requirements that apply to c444 as a platform operator.
• Marketing Communications: To send you promotional offers, bonus updates and platform news where you have opted in to receive such communications. You may opt out at any time by contacting support.

c444 does not use automated decision-making or profiling in ways that produce significant legal effects on players, beyond the standard responsible gaming monitoring tools described above.

4 Legal Basis for Processing

c444 processes your personal data under the following legal bases:

• Contractual Necessity: Processing required to operate your account, handle transactions and provide the services you signed up for when registering on c444.
• Legitimate Interests: Processing carried out for fraud prevention, security monitoring, responsible gaming oversight and platform improvement – where these interests do not override your privacy rights.
• Legal Obligation: Processing required to meet record-keeping and identity verification obligations applicable to platform operators.
• Consent: Processing for marketing communications, where you have actively opted in. You may withdraw consent at any time without affecting your account status.

5 Data Sharing

c444 does not sell your personal data to any third party. We may share data with the following categories of recipients only where necessary and under appropriate data protection arrangements:

• Payment Processors: Payment providers including JazzCash, Easypaisa, Raast, banking partners and card processors receive the minimum transaction data required to process your deposits and withdrawals in PKR.
• Game Providers: Game studios and live casino operators receive anonymised session and gameplay data as required to deliver their games within the c444 platform. These providers do not receive your personal identity documents.
• Identity Verification Services: Where third-party KYC (Know Your Customer) tools are used to assist with identity checks, relevant documentation is shared with those providers under confidentiality agreements.
• Fraud Prevention Partners: Aggregated or anonymised technical data may be shared with fraud detection service providers to identify patterns consistent with fraudulent or abusive account behaviour across the industry.
• Legal and Regulatory Authorities: Where required by applicable law or by a valid legal process, c444 may disclose personal data to relevant authorities. We will notify you of such requests where we are legally permitted to do so.

All third parties with whom c444 shares personal data are required to handle that data in accordance with applicable privacy standards and are prohibited from using it for purposes beyond those for which it was shared.

6 Payment Data

Given that c444 handles financial transactions in PKR, we want to be transparent about how payment data is managed specifically:

• Full card numbers are never stored on c444 servers. Card payments are tokenised and processed directly by our payment processing partners.
• JazzCash and Easypaisa mobile wallet transactions are processed through those providers' own secure systems. c444 receives confirmation of transaction status but does not store your full mobile account credentials.
• Bank transfer details provided for withdrawal purposes are stored in encrypted form and used only for the purpose of processing your withdrawal to your named account.
• All financial transaction records are retained for a minimum period required by standard financial record-keeping practice, even following account closure.

7 Cookies and Tracking

The c444 website uses cookies – small text files stored on your device – to support platform functionality and improve your experience. The types of cookies used on c444 are:

• Essential Cookies: Required for the platform to function correctly, including maintaining your logged-in session and remembering your account preferences. These cannot be disabled without affecting platform functionality.
• Analytics Cookies: Used to collect anonymous data about how players navigate the platform, which pages are visited most and where technical issues occur. This data is aggregated and cannot identify individual users.
• Functional Cookies: Used to remember your language, region and display preferences so you do not have to reset them on each visit.

c444 does not use advertising cookies, cross-site tracking pixels or any third-party cookies designed to profile your behaviour across other websites. Your browsing activity on other sites is not tracked by c444 through cookies.

Most browsers allow you to control or delete cookies through your browser settings. Disabling essential cookies may affect your ability to log in to and use the c444 platform normally.

8 Data Security

c444 implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, alteration or disclosure. These include:

• SSL/TLS encryption on all data transmitted between your device and c444 servers.
• Encryption of sensitive data fields at rest within our database systems.
• Access controls ensuring that only authorised c444 staff with a legitimate operational need can access personal player data.
• Regular security assessments and monitoring of our systems for vulnerabilities or anomalous access patterns.
• Two-factor authentication options available to all registered players to add an additional layer of account security.

While c444 takes data security very seriously and maintains robust safeguards, no online system can guarantee absolute security. In the event of a data breach that poses a significant risk to affected players, c444 will notify those players promptly and take all reasonable steps to contain and remedy the breach.

Players also have a responsibility for their own account security. Keep your c444 password strong and unique, never share it with anyone, and log out from shared devices after every session. If you suspect your account has been accessed without your authorisation, contact our support team immediately.

9 Data Retention

c444 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following guidelines:

• Active Accounts: Personal data is retained for the full duration of your registered account being active on c444.
• Closed Accounts: Following account closure, personal and transaction data is retained for a minimum period of five years to meet standard financial record-keeping obligations. After this period, data is securely deleted or anonymised.
• Support Communications: Records of support interactions are retained for up to two years from the date of the last communication, unless the matter relates to an ongoing dispute or legal process.
• Marketing Preferences: Records of your marketing opt-in or opt-out status are retained for as long as your account remains active to ensure your communication preferences are correctly applied.

When data is no longer required and not subject to any retention obligation, c444 securely deletes or anonymises it so that it can no longer be associated with you as an individual.

10 Your Rights

As a c444 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your registered account details:

• Right of Access: You may request a copy of the personal data c444 holds about you. We will provide this within a reasonable timeframe.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Erasure: You may request that we delete your personal data. We will fulfil such requests where no legal retention obligation prevents us from doing so.
• Right to Restrict Processing: In certain circumstances you may request that we limit how we use your personal data while a dispute or correction request is being resolved.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. We will honour such objections without requiring any justification from you.
• Right to Data Portability: Where technically feasible, you may request a copy of your personal data in a structured, commonly used format.

c444 will respond to all data rights requests promptly. In some cases, identity verification may be required before we can process a request, to ensure that data is only disclosed to the account holder. We will not charge a fee for reasonable requests.

11 Children's Privacy

c444 is strictly an adult platform intended for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered on c444 or that personal data belonging to a minor has been submitted to us, please contact our support team immediately so we can investigate and take appropriate action.

During registration and at the identity verification stage, c444 takes steps to confirm that players meet the 18+ age requirement. Any account found to have been registered by a person under 18 will be closed immediately, any balance refunded to the payment source where possible, and the associated data handled in accordance with applicable child protection obligations.

Parents and guardians who are concerned about a minor's access to online gaming platforms are encouraged to visit our Responsible Gaming page for guidance on parental controls and monitoring tools.

12 Policy Changes

c444 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When changes are made, the revised policy will be published on this page with an updated effective date shown at the top.

For significant changes that materially affect how your personal data is used, c444 will notify registered players through in-platform messaging or email in advance of the changes taking effect. Your continued use of c444 following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

We recommend reviewing this page periodically so you remain informed about how your data is being handled. The version history and effective date at the top of this page will always reflect the current version in force.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how c444 has handled your personal information, please contact our support team through the live chat feature available once you are logged in to your c444 account.

You can also reach us by email at [email protected]. When contacting us about a data matter, please include your registered username and a clear description of your request so we can handle it efficiently.

For questions about responsible gaming, self-exclusion or managing your account activity, please visit our Responsible Gaming page or raise the matter directly with our support team.

For general platform information, visit our About Us page, or check our FAQ for quick answers to the most common questions raised by Pakistan players on c444.